Whether you have a small, family-owned business or a larger franchise with offices throughout the country, the existence of promotional agencies is probably no secret to you. They have been around for many years now and most companies collaborate with them at one point. But what does a promotional agency actually do? What are their day-to-day activities and how can their services help corporate clients? Professional companies can provide a vast array of services depending on their client’s profile and long-term goals. Briefly, they apply a series of marketing strategies to increase client exposure on the market, present new products in an appealing way and establish a relationship between brands and their customers. However, the way they do all these depends on each specific case.
For example, promotion agency London experts organise events where customers can interact with brand ambassadors, ask questions about new products or get samples. Such events can take place in supermarkets, showrooms and even on the streets and the staff’s duty is to engage the customer and promote the product. The client can suggest a location or a marketing strategy, but companies can provide professional advice as well. Needless to say, brand ambassadors are carefully chosen based on their experience and they will undergo some training before representing the company. There are various ways in which brands and products can be promoted. In general, companies choose strategies based on their client’s field of activity, the place where the event will take place and the type of audience that the product is targeted at. For example, a company in the food industry can contact product sampling agencies and find out how they can make their new product known to customers in a memorable way. If the product is targeted at a younger demographic, then the agency will suggest a place that is normally popular among the younger demographic and use an informal promotional strategy. However, if the product was made for seniors, then the agency will change the strategy to appeal to this demographic. The same goes for events where the company needs to attract investors, such as pop up shows during exhibitions.
Marketing is one of the fastest evolving field and, in a competitive market, agencies have to constantly assess their services and innovate. They need to communicate with clients and analyse the market to spot the latest trends. No matter the product or service advertised, they have to place the client in a positive light and make them look appealing to the customer. Whether this is done through experiential marketing, guerrilla marketing or promotional events, it is up for the paying company to decide. Usually, this depends on the financial possibilities of the clients and their long term goals: some only ask for a one-time event, while others establish long term relationships with agencies, requesting them to organise large scale events in more locations across the country. Sometimes, the cost for all these services can be quite high, but, when done professionally, they can be very effective and help companies stand out on the market.